Category Archives: Technology

Latest advances in IVR technology

Posted on November 1, 2011 by admin

Interactive Voice Response, or IVR systems, are automated phone systems that work with software to enable you to conduct transactions over the phone without having to speak to a real person. Think automated payment lines, and those menus with different … Continue reading →

Posted in Technology | Tagged bank balance, call centre, cutting edge, dislike, hassle, interactive voice response, interactive voice response systems, ivr system, ivr systems, menus, multiple choices, optimum level, queries, real person, technological advances, technology, voice response systems, waiting time | Leave a comment

Virgin Media loses 36,000 customers

Posted on September 26, 2011 by admin

It seems that customers are choosing to leave behind the cable services offered by Virgin Media in favour of other streaming television services, but despite this fact the company seems to be faring ok as they have seen a 2.2% … Continue reading →

Posted in Technology | Tagged cable services, chief executive, company believes that, favour, hook ups, last quarter, mass market appeal, mega company, streaming television, subscribers, subscriptions, technology, television services, ups, value customers, virgin media | Leave a comment

Windows 8 Touch Screen Innovation

Posted on June 23, 2011 by admin

Microsoft have showcased a beta version of their latest operating system, which highlights the touch screen technology they are bring to their tablets. It uses live tiles which are not dissimilar to those they use in the smartphone interface on … Continue reading →

Posted in Technology | Tagged apps, beta version, business, criticised, interface, latest operating system, microsoft, new technology, screen innovation, technology, tiles, touch screen technology, traditional windows, UK, weapons | Leave a comment